Returns & Exchanges

At Haus, we want you to love your space, which is why we offer a 30-day window for returns on all furniture and home decor items in their original condition. Our goal is to ensure every piece you bring into your home is a perfect fit for your lifestyle.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.